At Titan Trail, we strive for customer satisfaction. If you are not completely satisfied with your purchase, we are here to help! Please read our refund and return policy carefully.

1. Return Period

You have 7 days from the date you receive your order to initiate a return. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.

2. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team at [titantrailllc@gmail.com] within the 7-day period.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• We will respond with instructions on how to return your item.

3. Return Shipping

You are responsible for the return shipping costs, except in cases where the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over [100$], as we cannot guarantee that we will receive your returned item.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within [5-7 business days]. Please note that your bank may take additional time to process the refund.

5. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Items marked as final sale

6. Exchanges

If you need to exchange an item for the same item or a different size/color, please follow the return process above. Once your return is processed, you can place a new order for the desired item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

8. Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at:

• Email: Titantrailllc@gmail.com
• Phone: +91 97028 90100
• Address: 30 N Gould St #6324
  Sheridan, Wyoming 82801

Thank you for shopping with Titan Trail! We appreciate your business and are committed to ensuring your satisfaction.